Our concept – DOCKR

Our concept

Discover the benefits of DOCKR!

Fast and sustainable delivery in the city, it’s easy with an electric cargo bike from DOCKR. From mechanics and technicians to local wine merchants, from parcel delivery companies to flash delivery services. Get to your location faster and save money. Together we make the world a little bit greener.

DOCKR nu actief in Belgie

Complete carefree transport

Maintenance, insurance and roadside assistance: it's all included in your subscription. Does your DOCKR need a repair? Then we'll stop by as soon as we can. With an electric cargo bike from DOCKR, you’ll be on the road without any hassle.

Flexible subscription

With the various DOCKR subscriptions, you can easily choose a solution that suits you. A flexible monthly subscription or an extra low-cost annual subscription? Scale up, scale down or switch electric cargo bikes? The choice is yours.

Proefrit

Customised transport

Looking for a tailored solution? With a custom insert, you are good-to-go. Whatever you are transporting, DOCKR will provide a solution that suits you. You can select a cargo box that completely meets your wishes, so that you can do what you do best.

Personalise your DOCKR with your own logo.

Increase brand exposure while providing fast and sustainable deliveries in the city? Then choose a cargo bike with your own custom logo!

Get in touch.

At DOCKR, we are curious about your logistic process. We are happy to help you choose the right electric cargo bike: together we will choose the vehicle that suits you best.

Breeze through the
innercity in 3 steps

Kiezen

1. Choose

Select the DOCKR that suits you.

Afleveren op locatie

2. Delivery

Choose today and we will deliver your DOCKR as soon as possible.

Elektrische bakfiets Urban Arrow L

3. Ride

Carefree transport. Thanks to the roadside assistance, you can keep your business moving.

Frequently asked questions

The DOCKR subscription offers 3 big advantages:

1. All-in: maintenance, insurance and roadside assistance are all included

2. Flexible: no major investment required, monthly commitment and switching vehicles easily

3. Customised: thanks to the option of a custom insert or a branded bike

Did the bike get stolen? That’s annoying! Report the stolen vehicle here and we will help you! After we receive this form and you report the theft to the police, we will make sure that you can get back on the road as soon as possible.

Damage and repairs due to improper use are entirely at your own expense. This also applies to traffic fines and the costs for charging the batteries. Furthermore, an excess deductible applies in the event of theft, irreparable damage, loss and accidents if there is no culpable conduct. 

This depends on the type of vehicle and whether you use one or two batteries. The cargo weight and the type of electric pedal assistance also play a role. On average, DOCKRs can last 40 kilometres on one battery and 80 kilometres with two batteries, per full charge.

If your DOCKR is broken, we’ll stop by for repairs. If a repair cannot be carried out on site, we will arrange replacement transport as soon as possible. In this case, the replacement vehicle is free of charge.